Last Updated May 2, 2016
1. The Personal Information We Collect
The information we collect from you can be divided into the following general categories:
1.1 User-provided Information. When you use the Service, you may provide and we may collect what is generally called “personally identifiable” information (“Personal Information”), such as your name, e-mail address, mailing address, phone number, credit card or other billing information. For example, you may provide us with the Personal Information when you sign-up for an account, use the Service, upgrade to a paid subscription plan, or send us customer service related requests. Personal Information may also include information you supply to us concerning your preferences and interests expressed in the course of your use of the Service.
For you to benefit fully from our Service, FileThis requires access to your accounts with service providers such as financial institutions, utilities, insurance companies, etc (“Providers”). In order to access these accounts, FileThis requires certain information from you such as account login information, including authentication information.
In addition, when you use the Service, you may store documents and accompanying information (such as tags, file names, account names and/or account numbers).
These are all considered Personal Information.
1.2 Account Aggregation Information. As part of the Service, when you link your FileThis account to your Providers, FileThis will retrieve certain account information including but not limited to documents, balances, billing information, and other account data (“Content”). FileThis stores this Content, including information you supply in the form of tags, and information we generate from analyzing the Content. This is all considered Personal Information.
1.3 Cookies and Tracking Technologies. Technologies such as: cookies, beacons, tags and scripts are used by FileThis and our partners, affiliates, or analytics or service providers (for example, analytics provider, online support provider, etc). These technologies are used in analyzing trends, administering the site, tracking your use of the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as an aggregated basis.
1.4 Mobile Device Information. When you download and use our Service through our mobile apps (“Apps”) on mobile devices, we automatically collect information on the type of device you use, operating system version, and the device identifier. We do not ask for, access, or track any location-based information from your mobile device at any time while downloading or using our Apps.
2. How We Use Personal Information
Personal Information is or may be used for the following purposes: (i) to provide and improve our Service, (ii) to administer your use of our Service, (iii) to enable you to enjoy and easily navigate our Service, (iv) to better understand your needs and interests, (v) to fulfill requests you may make, (vi) to personalize your experience, (vii) to allow us to act as your agent in retrieving your Content from your accounts, (viii) to provide or offer software updates and product announcements, and (ix) to provide you with further information and offers from us, including newsletters, marketing or promotional materials and other information on services and products offered by us. If you decide at any time that you no longer wish to receive any such communications, please follow the “unsubscribe” instructions provided in any of the communications sent to you, or update your “account settings” information. (See “Changing or Deleting your Information,” below.)
3. Information Sharing and Disclosure
3.1 Your Data is Yours. FileThis will not sell or rent your Personal Information or Content to anyone, for any reason, at anytime, or engage in marketing based on your Personal Information or Content, without your express consent.
3.2 FileThis Users. We will display your Personal Information in your profile page and elsewhere on FileThis according to the preferences you set in your account. You can review and revise your profile information at any time.
3.3 Service Providers, Business Partners and Others. We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related work (including but not limited to data storage, maintenance services, database management, web analytics, payment processing, and improvement of FileThis’ features) or to assist us in analyzing how our Service is used. To the extent it is necessary for these third party service providers to complete their contractual obligations to us, these third parties may have access to your Personal Information, including your Content, but only to the extent necessary to perform these tasks on our behalf.
3.4 Compliance with Laws and Law Enforcement. FileThis cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of FileThis or a third party, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable.
3.5 Business Transfers. FileThis may sell, transfer or otherwise share some or all of its assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets.
4. Changing or Deleting your Information
4.1 Your Data is Yours. You can remove it anytime you want. We will retain your information for as long as your account is active or as needed to provide the Service to you. If you wish to cancel your account or request that we no longer use your information to provide the Service to you, you may contact us at email@example.com. When you request FileThis to delete your FileThis account, your data will be permanently expunged from FileThis’ primary production servers and further access to your account will not be possible. FileThis will also promptly disconnect any links you have set up between you and the Providers supported by FileThis. Aggregate or anonymous data derived from your account may remain on FileThis’ servers indefinitely. Your data may also remain on a backup server or media. FileThis keeps these backups to ensure FileThis’ continued ability to provide the Service to you in the event of malfunction of damage to FileThis’ primary production servers.
4.2 Personal Information. You may review, update, correct or delete the Personal Information provided in your registration or account profile by changing your “account settings.”
4.5 Twitter. We use Twitter web tags to track Twitter ad conversions. Twitter users can opt out of all ads just by unchecking the “Promoted Content” box in their privacy settings on Twitter.
FileThis is very concerned with safeguarding your information. We employ reasonable measures designed to protect your Personal Information and your Content from unauthorized access.
6. Contacting Us